Key Account Specialist

SMS is one of the top & few companies who has excellent operation capability at both Amsterdam and Liege gateways with the largest freight capacity from/to Asia & China. Our vision is to be a well-known Asian brand to lead global logistics and transportation services in Europe.

What are you going to do?

For this position, your responsibilities would be, but not be limited to, the following,

  • Order management
  1. Managing the customer orders from receiving to preparing and reporting.
  2. Coordinating with the warehouse to prepare the freight.
  • Transportation management
  1. Arranging outbound trucking from booking to tracing and communicating with the trucking company for any needs.
  • Shipment management
  1. Communicating with the consignee regarding the shipment status from pre-departure to finishing delivery.
  2. Tracking the shipment status with the service providers to keep the overview of the in-transit shipments.
  • Customer service: being the first contact point for our customer regarding orders, shipments, or other requested tasks.
  • Administration: Keeping good records of all the operation data and assisting monthly invoicing and report preparation.

Who are we looking for?

  • 1-2 years of experience in warehousing / Logistics industry preferred.
  • Good team player and self-motivated.
  • Organizational and decision-making skills
  • Strong communication skills.
  • Proficient in Microsoft Office including Outlook, Word, and Excel
  • Be able to write and speak in English and Dutch.

What can we offer you?

  • Competitive salary, bonus package and pension scheme.
  • A friendly, international collaborative work environment.
  • A chance to be part of a fast-growing organization
  • Opportunities for professional development & ongoing learning

About the company

SMS Global Logistics was established in August 2017 by a group of committed & senior executives in the international forwarding & logistics business. In response to the emerging demands for the trades between Europe and Asia and the complexity of global supply-chain, the Taiwanese-born founders of SMS Global Logistics set out to specialize as a hub between the two continents, and to position the SMS Brand as “Your Best Supply-Chain Management Specialist to connect Europe and Asia”.