Infrastructure Engineer


We are seeking a highly motivated Infrastructure and Support Engineer to support our team in Utrecht and Deventer and Infrastructure and Service desk in North America, Europe, Middle East, and Africa. The purpose of the Infrastructure and Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization. This is an internal customer-facing role that entails the need to communicate technical information to a non-technical audience.

What you will do

  • Providing excellent customer service, technical assistance, and support for incoming queries and issues related to computer systems, software, and hardware
  • Manage the ICT help desk by serving as the first point of contact for our employees
  • Manage equipment inventory to ensure that office demand is met and produce user-based hardware
  • Maintain technical documentation and service catalog on the installation of software, the configuration of hardware, and problem troubleshooting
  • Liaise and communicate with vendors and other IT personnel for problem resolution
  • Install, modify, and repair computer hardware and software
  • Perform standard operating procedures for infrastructure
  • Setup and modify accounts for new users through systems and applications

Who we are looking for

  • Bachelor’s degree in IT, cyber security, or related experience is required
  • Working knowledge of MS Office 2010 and 2019, Windows 7 and 10, Windows server 2008 to 2016
  • Strong analytical and problem-solving
  • Ability to work under pressure and with deadlines
  • Highly organized, detail-oriented, and accurate
  • Able to work independently
  • Excellent communication skills, both written and verbal
  • Proficient in performing, break/fix, installations, and upgrades

What we offer

An exciting career with a dynamic international team and excellent compensation consistent with the job requirements, your education and experience

Who we are

AJC is a world leader in frozen and refrigerated food products, marketing poultry, pork, meat, seafood, vegetables, and fruits around the globe. Our business and customers are located across more than 140 countries on six continents. Our multicultural workforce represents over 37 nationalities speaking more than 36 languages. For more than 45 years, we have focused on one goal — making our clients more successful. To learn more about AJC, visit our website at